Terms of service

Print-It 26 is a cloud-based print management system operated at https://printshop.getmethatfile.com. These terms form an agreement between you (the shop that subscribes) and us. By creating an account you accept them.

You are responsible for the accuracy of the information in your account, for keeping sign-in credentials safe, and for everything your team members do under your shop. You must be at least 18 and authorised to act for your business.

• Every new shop gets a 7-day trial. A valid payment card is required up front so service continues without interruption.
• You are not charged during the trial. If you do not cancel before it ends, the plan you selected starts billing automatically at the price shown at checkout.
• Subscriptions renew automatically each period until cancelled. Payments are processed by Stripe; we never store your full card details.
• You can cancel at any time from Settings, Billing. Access continues to the end of the paid period. Fees already paid are non-refundable except where the law requires otherwise.
• Prices may change with at least 30 days' notice before your next renewal.

Your quotes, orders, customers, files and other content remain yours. You grant us the limited right to host and process that content so we can operate the service. You can export your data at any time using the built-in export tools. If your subscription ends, your shop becomes read-only and we may delete the data 90 days later.

You agree not to:

• upload unlawful, infringing or malicious content;
• attempt to access another shop's data, or probe or disrupt the service;
• resell or white-label the service without our written agreement;
• use the service to send unsolicited bulk email.

We work to keep the service available and backed up, but it is provided "as is" without a guaranteed uptime commitment unless we agree one in writing. Planned maintenance is announced in the app where practical.

To the extent permitted by law, our total liability for any claim relating to the service is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential loss, including lost profits or lost production time.

You can stop using the service at any time. We may suspend or close an account that breaches these terms, does not pay, or puts the service or other customers at risk.

We may update these terms; material changes are announced in the app before they take effect. Questions? Email us at support@print-it26.com, use the contact details on your invoices, or the support link in the app. See also our privacy policy.